We hope we have made the process as straightforward as possible, but we know questions will still arise about the service and how it works. We’ve tried to put many of the most obvious or common queries below, but if you still unsure of anything, please get in touch

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FAQs
You search for a trademark you want, remembering to add the classes and territories you want it in, and select the one you want. Agree to the asking price, or use the secure messaging system, to discuss the proposed price of the mark with the owner and agree a price. You will need to get the assignment documents ready (use an IP professional to advise on what is needed and get the documents from the IPO) then deposit the asking price in the escrow account. Sign the document and send it to the seller; wait for it to be returned and file it with the IPO. The money is automatically paid to the seller and the mark will be transferred to you.
All you will pay for on the site is the trademark – and you have to have the money before the assignment documents are signed. If you are not an IP professional, you will also probably need to pay for the services of one to prepare the assignment documentation
Yes. There is a 24-hour cooling off period during which you can contact the seller to withdraw the offer. After 24 hours your offer is binding.
You deposit the funds into a third-party escrow service while the assignment document is signed and returned to you. Once you have received the paperwork the funds will be automatically released to the buyer. If the seller changes their mind within 24 hours of the funds reaching escrow, they are able to cancel the transaction and the funds will be returned to you in full.
All data held on fully secure servers with full regular backups, monitored round the clock by a technical response team. The purchase transactions are handled through Escrow.com, one of the most secure financial services available.
We have an API link to a third-party company that automatically provides us with the required data.
Before anyone is allowed to list a trademark for sale, they are put through our verification process to ensure they are either the legal owner, or the legal representative who has permission to act on their behalf.
FAQs
It is to protect brand owners and ensure that the trademark is only sold by the legal owner, or authorised legal representative of the trademark
You can list a single mark or several of them. Using a third-party data provider, the RedCoin platform will match the registration number and territory with the official record of the IPO and create the sale listing. Depending on your choice of account, we will advertise the availability of your marks and you can wait until you get a notification of interest, sale or offer. Buyers can also contact you via the secure RedCoin messaging system
Most sellers will be part of the 20:20 Club: you will pay only £20 for a listing. After that, there are no more fees, but when the mark sells, there is a 20% commission that will be deducted from the price.
If you have more than 300 marks to sell, please contact us to discuss a better fit for you.
No. It’s your mark, so you get to choose what price and whether to sell for the offer price. If you see a competitor trying or offering to buy a mark, you can always say no.
If they have already put in an offer, in your Dashboard, select the Orders menu. Choose the order you want to cancel; when the order page loads, you will see a drop-down menu that says “Order status: Processing”. Change this to “Cancelled” and press the update button. The transaction is now cancelled and your order remains live on the system.
The buyer will deposit the funds into a third-party escrow service while the assignment document is signed and exchanged. Once you have signed the paperwork and returned it to the buyer, the funds, minus commission, will be automatically released to you.
All data held on fully secure servers with full regular backups, monitored round the clock by a technical response team. The purchase transactions are handled through Escrow.com, one of the most secure financial services available.
We have an API link to a third-party company that automatically provides us with the required data.
FAQs
We use an escrow facility to protect both buyers and sellers and to ensure that both sides are committed to the purchase process. The facility protects the buyer’s money until the paperwork is completed and signed, and will guarantee the payment to the seller when it is completed. If an agreement cannot be reached, then the money can be returned to the buyer without penalty.
Escrow.com is the most trusted, licensed online escrow service in the world. It is the world’s most secure payment method from a counterparty risk perspective, with over $5 billion of transactions protected with Escrow.com.